First the good news:
Board of Directors approved to install Plasma TV in guest rooms. And we are going to get internet connection in guest rooms.
Now the not-so-good news:
Plasma TVs are to be installed on 1 floor only.
Reason given? Guests don’t appreciate Plasma TV. I am also to turn this floor as “Executive Floor” and increase the price. Since I came on board, I have increased the room rates TWICE and we were shouted at, wrestled and mentally abused by our guests every time we increase the rates.
As for the internet connection, it’s going to be “cabled” instead of WiFi. I protested animatedly, telling bosses that guests want convenience, NOT inconvenience.
With cable, we are restricting movement in the room and it doesn’t help at all that internet connection is only available for 2 floors!
I am raising the white flag, albeit reluctantly.