I first came across a hotel key rack system when I worked at Mandarin Singapore in year 1989. That was exactly a good 20 years ago.
Basically, it is a rack where all room keys are placed in individual slots. The slots are numbered according to room numbers.
Now, how do we know which rooms are Vacant clean (VC) or occupied? Easy. Each slots come with 2 lights. Green means the room is Vacant and red means the room is occupied. Told you, its easy.
It was really a tedious job whereby receptionists have to update the status of all the slots on every shifts. And I am talking about a thousand slots!!
I thought this “technology” is obsolete until now. My current place has key rack system, to place room keycards as well as TV remote controls.
Why is that so, is beyond my ken. Then again, I have no complaint as it worked well thus far. Why reinvent the wheels?
Some guests do ask, why do they need to call reception counter for a TV remote control?
Do bear in mind, the type of guests we have here, is of different breed.
When they see TV remote control, they take back home
When they see new pillows, they stain it with blood
When they see new blankets, they make a hole with cigarette butts.
When they see stainless steel cloth hook, they dismantle it
When they see new bed divan, they slice it open (to place drug inside)
When they see water sprinkler, they cover it with tissue paper (afraid that it might be a remote CCTV!)
The list goes on…